Return Policy

Max Fitness Return Policy

Your Satisfaction is Our Priority

At Max Fitness, we want you to be completely satisfied with your purchase. We understand that sometimes things don't work out as planned, so we've created a hassle-free return policy to make your shopping experience as smooth as possible.

Eligibility for Returns

  • You can return most items purchased at Max Fitness within [insert number] days of delivery.
  • The item must be unused, in its original packaging, and with all tags attached.
  • Certain items, such as [list any exceptions, e.g., undergarments, personalized items], are not eligible for return for hygiene reasons.

How to Initiate a Return

  1. Contact our Customer Service Team: Reach out to our friendly customer service team at maxxfitness2493@gmail.com to initiate a return. Please provide your order number and the reason for the return.
  2. Pack the Item Securely: Repackage the item in its original packaging, ensuring it's secure and protected during transit.
  3. Ship the Item Back: You are responsible for the cost of return shipping. We recommend using a traceable shipping method to ensure the item reaches us safely.
  4. Processing Your Return: Once we receive the returned item, our team will inspect it to ensure it meets the return conditions. If approved, we will process your refund within 10 business days after collecting your payment from courier company.

We're Here to Help

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team. We're always happy to help.